Frequently Asked Questions

Everything you want to know.

These are the most frequent questions we get from survivors and supporters. If you don’t find your answer here, send us an email from our Connect page.

I need help right now!

If you are in a physically unsafe environment, please call 911. If you are in a safe, secure location, you can get in touch with Coburn Place 24/7 by calling (317) 923-5750 or texting (317) 864-0832. You will be put in immediate contact with one of our staff members.

How do I help a friend or family member experiencing abuse?

First, believe them, listen, and don’t be judgmental. Don’t say, “Just leave.” Then, support them. This may look like finding resources and passing them on safely. Any domestic violence service agency, including Coburn Place, can help them with a safety plan at no cost. You can also offer to be part of their safety plan. Encourage them to gather important documents like banking information, social security card and birth certificate – and documents for their children as well – and keep them in a safe place. Advise them to always have cash and a charged phone. Create a code word or phrase they can use in conversation with you to signal that they are not safe. Above all, make sure you only do what they’re OK with you doing, and don’t expect it to be easy. On average, survivors try to leave their abusive relationship seven times before they leave for good. They need to be the one who makes the decision. The important thing is that they feel supported no matter what.

I need a place to stay tonight.

Consider whether you would be safe to stay temporarily with friends or family, or contact one of these local emergency shelters and resources:

The Julian Center – (317) 920-9320 or

Salvation Army – (317) 637-5551

Dayspring Center – (317) 635-6780

Holy Family Shelter – (317) 635-7830

Center for Women & Children/Wheeler Mission Ministries – (317) 635-3575

Indiana211 – 211 or (866) 211-9966, online database

How do I get on your waiting list?

The first step is to call us at (317) 923-5750. We will schedule a time for you to talk to one of our intake advocates. You and your advocate will work together to match you with all of the best housing and well-being resources from there.

How long is your waitlist?

Our waitlist for onsite housing is six months to a year long. At any given time, we might have more than 130 families awaiting onsite housing assistance. The waitlist for offsite housing is typically three to six months.

What do I do if I do not have a phone?

If you do not have safe or reliable access to a phone, we can also be reached at or by sending us a message on our Facebook page.

Did Coburn Place used to be an old school?

Yes! Coburn Place was Henry P. Coburn Public School No. 66. It opened in 1915 for students and closed in the late 1970s.

How many apartments do you have onsite?

We have 35 apartments onsite. 15 single-bedrooms, 15 two-bedrooms and 5 three-bedrooms.

How long can clients receive housing support?

On-site: Clients can live rent- and utility-free for up to two years.

Off-site: Clients can receive rent and utility assistance for up to one year.

When can clients start receiving support services, and how long do they last?

Our support services are available to ALL survivors, whether they are on our waitlist, currently accessing housing support, calling or coming in during a crisis, or former clients who are now in permanent housing but still would like to receive emotional and self-sufficiency support.

Do you only serve women?

No! Coburn Place serves ALL people impacted by interpersonal abuse, regardless of race, gender, gender identity, sexual orientation, age or religion.

Do you only serve clients in Indianapolis?

No! Because our model is so unique throughout the state and country, Coburn Place does not place geographic restrictions on where a client originates.

Where does your funding come from?

Our funding comes from a mix of federal, state, and private foundations as well as individual donors, corporations, civic groups, and faith-based groups. For more information or to make a donation, visit Get Involved.