Salary Range: $45,000 to $55,000
Job Type: Full time, exempt
The Transitional Housing Manager is responsible for leasing Transitional Housing apartments to qualified applicants. The Transitional Housing Manager is also responsible for maintaining compliance of all files and working with team members to provide a trauma-informed delivery of services to survivors while they are in the Coburn Place program.
Responsibilities
Leasing
• Manages the move-in and move-out process for applicants and residents in coordination with all departments. This will also include unit inspection and evaluation upon move-out.
• Ensures delays in occupancy are avoided.
• Implements occupancy guidelines; investigates and resolves tenant complaints; and develops selection and retention strategies to monitor 100% occupancy.
• Maintains and manages applicant wait lists, purging and updating as necessary and in an accurate and timely manner.
• Participates in unit physical inspections as requested by the Vice President of Mission Impact.
• Responds to residents’ reports of income, asset and household size changes; calculates annual household income, documents methodology, and prepares notification letters for program participants.
• Maintains resident Section 42 files in audit-ready condition with all current and up-to-date forms.
Compliance
• Maintains compliance with Section 42, Low Income Housing Tax Credit Partnership, Office of Violence Against Women and other required regulations.
• Performs initial certifications and annual recertifications.
• Prepares for audits, file monitoring and site visits by equity partners and other funders.
• Ensures compliance with fair housing and Indiana landlord and tenant laws.
• Obtains and reviews required information and documentation to qualify applicants for transitional housing using Section 42 guidelines.
• Adheres to any LIHTC, grant or housing requirements for tenants.
• Accurately performs interim and annual recertifications for all residents in a timely manner (no less than 90 days), including preparation of letters to residents and submission of third-party inquiries.
Qualifications
This is an exciting opportunity for a leasing professional who has experience in property management and excellent people skills. The ideal candidate will be a team player who thrives on solving complex puzzles and works across departments to build sustainability for the mission of Coburn Place.
Requirements
• Bachelor’s degree in social services or another related field.
• Two plus years of related experience and/or training; or equivalent combination of education and experience.
• Previous property management or tenant/landlord management experience is preferred.
• Previous experience working with leasing, compliance and housing is preferred.
• Previous experience working with Section 42-based housing.
Other Skills and Abilities
Computer software skills required include Quickbooks, Microsoft Outlook, Word, Excel, PowerPoint, Adobe, and database management (such as Bloomerang, eTapestry, Salesforce, DonorPerfect, etc).
Inclusion is how we release the power of diversity. Coburn Place starts by attracting and hiring an inclusive team that represents all cultures, viewpoints and backgrounds. We empower our team to bring their authentic selves to work, to do their best work! We strive to foster a work environment as diverse as the clients we serve.